order processing time

How long does it take to print and ship?

Normal production time is 3 - 5 work days to mail out. In addition, it takes another time for shipping depending on the shipping method selected. There are different options you can choose that affects the total turnaround time. 

 

To skip this, give us a call or Whatsapp and let us know when is your deadline and we will advise the option(s).

 

If you are comfortable to proceed directly, below is a quick explanation.

- Turnaround time = Shipping method + Production time

 

production

Shipping Method

 

The available options for the shipping address provided in the previous step will be listed here.

 

For Singapore deliveries, courier will be doorstep service and tracking will be provided. The maximum delivery attempts will be 2, and if unsuccessful will be returned to our office. We will get in touch with you to rearrange delivery.

 

90 mins will be the fastest delivery method. Courier will pick up and deliver to you within 90 mins upon order completion. Best recommended for only the most urgent case. Delivery guaranteed.

 

Courier delivery time is between 9am - 10pm, and there will not be any time estimate provided. The courier will normally attempt before 6pm in the CBD area.

 

Smartpac is a service by Singpost and takes 2 - 4 work days. Delivery will be made to the letterbox. Tracking is provided but in our experience it is often not updated until 2nd or 3rd day. Recommended if you prefer direct delivery to letterbox.

 

Singpost normal mail is the regular service by Singpost and takes 2 - 4 work days as per Singpost. It is delivered directly to your letterbox. There is no tracking, so we will not be able to give an ETA. There is also no compensation for lost/undelivered parcel. Do NOT select this if you are afraid of losing your parcel.

 

Free shipping is applicable to orders above $50 and we will ship out via courier.

 

Self collection (by appointment) is strictly between 10 am - 3 pm (lunch is 12 - 1 pm). However, all collection is on appointment basis only.

 

 

production

Production time

 

Standard or Rush order? This affects the time we print your order and comes with a surcharge of 30% (min $9).

 

Rush Order is only applicable to DTG Printing and is printed on the same day for orders placed before 11am. 

 

The standard time for DTG Printing is 3 business days, and Screen Printing is 7 business days.

 

production

International deliveries

Delays in international shipments is expected in many countries and the above transit guide is not applicable.

 

In addition, we are currently suspending shipping to the below list of countries (as of 14072020):

cottony
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